A CPNI (Customer Proprietary Network Information) statement is a declaration that informs customers about how their personal information, particularly regarding their use of a communications service, is handled, stored, and protected by a company. It is required by the Federal Communications Commission (FCC) in the U.S. for telecommunications service providers to ensure transparency and security.
Ultrasonic Fiber Corporation: CPNI Statement
At Ultrasonic Fiber Corporation, we are committed to protecting the privacy and confidentiality of our customers’ information. In compliance with the Federal Communications Commission (FCC) regulations, we provide this Customer Proprietary Network Information (CPNI) statement to explain how we collect, use, and protect your CPNI.
What is CPNI?
CPNI is information we gather from you as a result of providing our internet and communication services. This can include data related to the type, quantity, destination, location, and duration of services you use.
How We Use Your CPNI
We use your CPNI to deliver, improve, and personalize our services to meet your needs. This includes the following purposes:
• To process billing and service orders
• To ensure network management and service performance
• To provide personalized customer support and technical assistance
• To communicate service upgrades, promotions, and new offerings that are relevant to your account (with your consent)
Protecting Your CPNI
We are dedicated to safeguarding your CPNI. We restrict access to your information to authorized personnel only, and employ physical, electronic, and procedural safeguards to protect it from unauthorized access or misuse.
Sharing Your CPNI
We will not share your CPNI with third parties unless:
• You have provided us with written or electronic consent to share the information
• It is necessary to provide you with a service, such as through our affiliates or service partners
• We are required by law or legal process to disclose the information
Opting Out
You have the right to limit our use or sharing of your CPNI for marketing purposes. If you do not wish to receive marketing communications based on your CPNI, you can opt out by contacting our customer service team at support@ultrasonicfiber.com.
Changes to This Statement
We may update this CPNI statement from time to time to reflect changes in our services or legal requirements. Any changes will be communicated to you promptly, and we will seek your consent when necessary.
If you have any questions or concerns regarding your CPNI or our privacy practices, please contact us by email at support@ultrasonicfiber.com or by telephone at 1-800-982-6411.
Thank you for trusting Ultrasonic Fiber Corporation with your internet and communication needs.
This sample provides a general outline for a CPNI statement. You may want to adjust the details, such as contact information or specific privacy practices, to align with your company’s specific policies and local legal requirements.